Please be advised that the previously reported issue where some clients experienced lower than normal approval rates or response time latency for Mastercard transactions has been resolved as of 04:00 AM ET.
Components Affected
NetConnect -> Operational
Tandem -> Operational
Stratus -> Operational
Resolved
Please be advised that the previously reported issue where some clients experienced lower than normal approval rates or response time latency for Mastercard transactions has been resolved as of 04:00 AM ET.
Components Affected
NetConnect -> Operational
Tandem -> Operational
Stratus -> Operational
Investigating
Please be advised that Chase detected an issue where some clients are experiencing lower than normal approval rates or response time latency for Mastercard transactions.
Chase in contact with the Mastercard Network and will continue to monitor the situation while the issue is being addressed.
Components Affected
NetConnect -> Operational
Tandem -> Operational
Stratus -> Operational
